{"id":71679,"date":"2018-11-05T21:12:07","date_gmt":"2018-11-05T21:12:07","guid":{"rendered":"http:\/\/edsa.ee\/?page_id=71679"},"modified":"2019-10-07T11:50:09","modified_gmt":"2019-10-07T09:50:09","slug":"consumer-complaint-form","status":"publish","type":"page","link":"https:\/\/edsa.ee\/en\/consumer-advice\/consumer-complaint-form\/","title":{"rendered":"Consumer Complaint Form"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;container&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221;][vc_column][vc_cta h2=&#8221;&#8221; use_custom_fonts_h2=&#8221;true&#8221; css=&#8221;.vc_custom_1570441776099{background-color: #223266 !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 18pt; color: #ffffff;\"><strong>\u00a0Complaint Form<\/strong><\/span><\/p>\n<p>[\/vc_cta][\/vc_column][\/vc_row][vc_row type=&#8221;container&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221;][vc_column]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f72192-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/71679#wpcf7-f72192-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"72192\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f72192-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><strong>Personal details:<\/strong>\n<\/p>\n<p>Name & Surname\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p>Address\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"address\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"address\" \/><\/span>\n<\/p>\n<p>E-mail\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<\/p>\n<p>Telephone number\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phone\" \/><\/span>\n<\/p>\n<p><strong>Information about Company and product:<\/strong>\n<\/p>\n<p>Company name & address\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span>\n<\/p>\n<p>Product\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"product\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product\" \/><\/span>\n<\/p>\n<p>Order number\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span>\n<\/p>\n<p>Distributor\u2018s ID number (if known)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"distributor-id\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"distributor-id\" \/><\/span>\n<\/p>\n<p><strong>Incident details:<\/strong>\n<\/p>\n<p>The date and details of the incident\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"details-1\"><textarea cols=\"40\" rows=\"5\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"details-1\"><\/textarea><\/span>\n<\/p>\n<p>List the amount and cost of product, if relevant, include invoices or other supporting documents\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"details-2\"><textarea cols=\"40\" rows=\"5\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"details-2\"><\/textarea><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"attachments\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"attachments\" \/><\/span>\n<\/p>\n<p>Have you tried to resolve the matter with the distributor or company?\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tried-to-resolve\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"tried-to-resolve\" \/><\/span>\n<\/p>\n<p>Any responses the other parties have made regarding the matter\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"responses\"><textarea cols=\"40\" rows=\"5\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"responses\"><\/textarea><\/span>\n<\/p>\n<p><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-consent\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree that provided personal data will be processed by EDSA in order to respond to this complaint. For more information how personal data are processed see <a href=\"http:\/\/edsa.ee\/en\/privacy-policy\/\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<div id=\"cf7sr-69e745635acb4\" class=\"cf7sr-g-recaptcha\" data-sitekey=\"6LdApJkUAAAAAEx9HdJ_1dKeyRpdpyWa3Ng4YmXv\"><\/div><span class=\"wpcf7-form-control-wrap cf7sr-recaptcha\" data-name=\"cf7sr-recaptcha\"><input type=\"hidden\" name=\"cf7sr-recaptcha\" value=\"\" class=\"wpcf7-form-control\"><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row][vc_row type=&#8221;container&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221;][vc_column][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;container&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221;][vc_column][vc_cta h2=&#8221;&#8221; use_custom_fonts_h2=&#8221;true&#8221; css=&#8221;.vc_custom_1570441776099{background-color: #223266 !important;}&#8221;] \u00a0Complaint Form [\/vc_cta][\/vc_column][\/vc_row][vc_row type=&#8221;container&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221;][vc_column][\/vc_column][\/vc_row][vc_row type=&#8221;container&#8221; padding_top=&#8221;&#8221; padding_bottom=&#8221;&#8221;][vc_column][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":71654,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/edsa.ee\/en\/wp-json\/wp\/v2\/pages\/71679"}],"collection":[{"href":"https:\/\/edsa.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/edsa.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/edsa.ee\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/edsa.ee\/en\/wp-json\/wp\/v2\/comments?post=71679"}],"version-history":[{"count":7,"href":"https:\/\/edsa.ee\/en\/wp-json\/wp\/v2\/pages\/71679\/revisions"}],"predecessor-version":[{"id":74137,"href":"https:\/\/edsa.ee\/en\/wp-json\/wp\/v2\/pages\/71679\/revisions\/74137"}],"up":[{"embeddable":true,"href":"https:\/\/edsa.ee\/en\/wp-json\/wp\/v2\/pages\/71654"}],"wp:attachment":[{"href":"https:\/\/edsa.ee\/en\/wp-json\/wp\/v2\/media?parent=71679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}